Shipping policy

Shipping Policy

Shipping Within South Africa

At NovaKart, we aim to get your order to you as quickly and safely as possible.

Shipping Options

🚚 Standard Delivery

R89 nationwide
Estimated delivery: 3–5 business days

⚡ Express Delivery

R110 nationwide
Estimated delivery: 1–2 business days

📍 Pargo Pickup

R70
Collect your order from your selected Pargo Pickup Point.
Estimated delivery: 3–5 business days

Free Shipping

We offer FREE Standard Delivery on all orders of R500 or more.

Applies automatically at checkout.
Available on Standard Delivery and Pargo only.
Express Delivery remains available at the standard rate if selected.

Order Processing

Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.

Delivery Areas

NovaKart currently delivers nationwide across South Africa.

Please ensure your delivery address and contact details are accurate to avoid delays.

Tracking Your Order

Once your order has been shipped, you'll receive a tracking link via email so you can monitor your delivery in real time.

Delivery Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to:

High order volumes
Weather conditions
Public holidays
Courier operational delays
Remote delivery locations

NovaKart cannot be held responsible for delays that are outside our control, but we'll always do our best to assist if any issues arise.

Incorrect Addresses

Please double-check your shipping information before completing your purchase.

NovaKart is not responsible for deliveries to incorrect addresses supplied at checkout. Additional courier charges for returned or redirected parcels may apply. If you do have any issues with courier addresses please reach out to our team via the Customer Care page.